Prior to your event day at the Motor Speedway, you will receive an event contract. This contract details the many aspects of your event. The event contract will confirm the menu, price, set-up and logistics pertaining to the event, and any special requirements such as floral, etc. Please review this document carefully. If, for some reason the information on the event contract is incorrect or has been changed, please inform us immediately. The changes will be recorded and a new event contract will be issued.
Cibus hopes each suite patron will take advantage of our complete hospitality menu. All orders must be confirmed at least 48 hours in advance. Cibus will charge your account for the number of guests guaranteed or number of people actually fed, whichever is greater. Any day of event add-ons will be added to the final bill.
By the completion of your event, a Cibus captain will check to insure your service was completed to your satisfaction. Providing all was in order, the authorized captain will ask you to sign the customer confirmation form for your event.
All orders are subject to 20% service charge and applicable sales taxes. All prepayments or deposits will be deducted at the time of final invoicing. All billing is due in net 10 days. Any past due balances will result in your account being placed on a daily event payment system. We do not accept cash.
Cibus will not be responsible for lost or stolen property. Please be sure to take your personal property with you, or place it in your secured locked cabinet. This includes binoculars, special glasses, coats, souvenirs, etc.
A minimum of a fifty percent (50%) deposit is required prior to your event. If services are being provided for an extended period, a deposit equal to fifty percent (50%) of the extended period is required prior to service beginning.
Cibus will provide a published “RAIN OUT” menu by noon on the day of the rain out. All confirmations must be received no later than 1:00 P.M. in order to provide service for the next scheduled race day.
